Refund policy
Returns & refunds.
We want you to feel confident in every purchase. Unopened, unused items can be returned within 30 days of delivery for a full refund. Because of the nature of what we sell, opened incense and burned candles are final sale and cannot be returned. If your order arrives damaged, contact us within 7 days with photos and we will make it right. To start a return, reach out through our contact page, a real person answers.